Shipping policy

Last Updated: March 27th, 2025

At Street Jewls, we aim to get your parts to you as quickly and efficiently as possible. Below, you’ll find our shipping details, processing times, and policies.

Processing & Handling Times

  • Orders are processed within 1-3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Some items may require additional processing time due to availability or special-order status.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and the shipping method selected.

Shipping Method Estimated Delivery Time Availability
Standard Shipping 5-10 business days U.S. & Canada
Expedited Shipping 2-5 business days U.S. only
International Shipping 7-21 business days Select countries

Note: Shipping times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

International Shipping

  • We currently ship to select countries. If your country is not available at checkout, please contact us for options.

  • Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes applied by their country. These fees are not included in our prices or shipping costs.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking details. Please allow 24-48 hours for tracking updates.

Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at info@streetjewls.com.

  • We are not responsible for lost or stolen packages once marked as ‘Delivered’ by the carrier. If this happens, we recommend checking with your local post office or neighbors.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us within 7 days of delivery with photos of the issue, and we’ll work to resolve it as quickly as possible.

Order Changes & Cancellations

  • Orders can only be modified or canceled within 24 hours of purchase if they have not yet shipped.

  • Once an order is processed, it cannot be canceled but may be eligible for a return (see our Returns & Refunds Policy).

Contact Us

For any shipping-related questions, reach out to info@streetjewls.com.