Política de reembolso
Last updated: March 27, 2025
At Street Jewls, we strive to provide high-quality parts and accessories for your build. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns under the following conditions:
-
Eligibility: Items must be unused, uninstalled, and in their original packaging.
-
Return Window: Returns must be requested within 30 days of the delivery date.
-
Non-Returnable Items: Custom-made parts, special orders, clearance items, and electronic components (e.g., ECUs, tuning devices) are final sale and cannot be returned.
-
Restocking Fee: Some returns may be subject to a 15% restocking fee depending on the item and supplier policies.
How to Initiate a Return
To start a return, email us at info@streetjewls.com with:
-
Your order number
-
The item(s) you wish to return
-
The reason for your return
-
Photos (if applicable)
Once approved, we will provide you with return instructions. Buyers are responsible for return shipping costs.
Refunds
-
Processing: Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
-
Original Payment Method: Refunds will be issued to the original form of payment. Depending on your bank, it may take additional time for funds to reflect.
-
Shipping Costs: Original shipping charges are non-refundable.
Exchanges
If you received a damaged or defective product, please contact us within 7 days of delivery with photos, and we’ll arrange for a replacement.
Order Cancellations
-
Orders can be canceled within 24 hours of purchase if they have not yet shipped.
-
Once an order has been processed, it cannot be canceled but may be eligible for a return.
Need Help?
For any questions about returns, refunds, or exchanges, contact us at info@streetjewls.com.